index
—

GET 10% OFF ON YOUR FIRST ORDER

FREE SHIPPING ACROSS INDIA

PARTIAL COD AVAILABLE

Return & Refund Policy — GoGadgetsCart

Last Updated: 23 September 2026

At GoGadgetsCart, we aim to provide a smooth shopping experience and quality iPhone Converter Covers. If you experience any issue with your order, our customer support team is here to help.

1. Return Eligibility

Our return policy is valid for 24 hours from the date of delivery.

To be eligible for a return, the product must be:

  • Unused and in its original condition.
  • In its original packaging.
  • Accompanied by proof of purchase.
  • Supported by a clear and continuous unboxing video, where required under this policy.

Important: Please record an unboxing video when opening your parcel. It helps us verify product condition and resolve damage, missing-item, or incorrect-product claims.

2. Unboxing Video Instructions

For a smooth return or refund review:

  • Record the package from all sides, including labels and seals.
  • Record the unboxing in one continuous, unedited video.
  • Keep the package and its contents visible.
  • Clearly show the product after opening.
  • Highlight any damage, defect, or incorrect item.
  • Record in good lighting and ensure the video is clear.

If you have any questions, contact our support team before opening the package.

3. Return Timeframe

Eligible return requests must be submitted within 24 hours of delivery.

Requests submitted after this period may not be accepted, except where required by applicable law.

4. How to Request a Return or Exchange

Contact us through:

Please provide:

  • Order number
  • Reason for return or exchange
  • Unboxing video, where applicable
  • Photos or videos showing the issue

Our team aims to respond within 2–3 hours during support hours (11:00 AM–7:00 PM).

5. Refund Process

Once your return is approved and the returned product is received and inspected:

  • Eligible refunds will be processed within 2–3 working days.
  • The refund will be issued through the original payment method or another suitable method.
  • Shipping charges may be non-refundable, where applicable.
  • Refund processing time may vary depending on the payment provider or bank.

For Cash on Delivery orders, our support team will explain the applicable refund process.

6. Exchanges

If you receive an incorrect, damaged, or defective product, contact us within 24 hours of delivery.

Exchanges are subject to product availability and inspection. Any applicable exchange conditions will be communicated by our support team.

7. Non-Returnable Products

The following products may not be eligible for return:

  • Products that have been used, damaged, or altered after delivery.
  • Products without original packaging.
  • Products returned without the required information or evidence.
  • Products specifically marked as non-returnable on the product page.

Any promotional or clearance-sale exclusions will be clearly communicated before purchase and will remain subject to applicable consumer laws.

8. Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, contact us within 24 hours of delivery.

Please share your order number, unboxing video, and clear photos or videos of the issue. After reviewing your request, we may arrange an eligible replacement or refund.

9. Policy Updates

GoGadgetsCart reserves the right to update this policy when necessary. Any changes will be published on this page.

10. Contact Us

For return, refund, or exchange-related queries:

Brand: GoGadgetsCart
WhatsApp: +91 9667041502
Email: gogadgetcart@gmail.com

Address:
JSM Plaza, 4th Floor, WEA,
Karol Bagh, New Delhi – 110005, India

Support Hours: 11:00 AM–7:00 PM
Response Time: Within 2–3 hours during working hours.

Thank you for shopping with GoGadgetsCart!

Verified